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May 22, 2006
New PayPal Dispute Resolution
The new PayPal Dispute Resolution Center is long overdue and may save some folks from eBay and other fraud. According to PayPal, "It is the first phase of buyer complaint and buyer protection at PayPal."
You have 45 days to file a complaint and the basis is either that you haven't gotten what you paid for, or it isn't as described:
"As a buyer you can open a dispute if you experience a transaction problem. When you report the dispute in the PayPal Resolution Center you can indicate whether the item in question has not yet been received or the item you received is significantly not as described. By opening a dispute, you are asking the seller to help you resolve the problem. You can communicate directly with the seller by posting messages in the PayPal Resolution Center until the issue is resolved or if you are not able to reach an agreement and decide to escalate the dispute to a claim."
For more info:
Posted by SydneyJohnston at May 22, 2006 1:06 PM
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