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February 3, 2005

Identity Theft Prevention Advice From eBay

Identity theft prevention is on the minds of most of us these days. Being smart can pay enormous dividends. Dave Steer, eBay's Senior Manager of Trust & Safety Marketing, recounts the following frightening story:

“Last year, I received an ominous voicemail from a sergeant in the Los Angeles Police Department. When I returned his call, he told me that the police had just apprehended a con man who was suspected of stealing people's credit card numbers. They had caught the fraudster attempting to reserve a hotel room with my credit card! The criminal had already put more than $1,000 on my credit card in less than 24 hours.

While it was scary that someone had assumed my identity and had already caused damage, this story has a happy ending. I simply called my credit card company, explained the situation, and had my charges reversed. In all, it took me only a few hours to resolve this episode.

While my story didn't happen on eBay, it could have.”

Mr. Speer offers sound advice to protect yourself from becoming a sad statistic:

http://pages.ebay.com/community/chatter/2005February/marketplacesafety.html

Posted by SydneyJohnston at February 3, 2005 3:41 PM

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